Bell + Dry Loop DSL Craziness

[chezmax]

So, I have dry loop DSL (DSL without phone service) with Bell, and submitted a move order online to tell them I was moving.

They called me back today to confirm, discovered I had dry loop, and told me he couldn't help me and transferred me to someone else to do my move request. Agent 2 told me he couldn't help, and transferred me again.

I'm now being transferred to the fifth agent...

Apparently Dry Loop is still enough of an oddity that no one seems to be able to help me.

[Edit: fifth agent couldn't help, transferred me to sixth agent, sixth agent is now transferring to seventh.]
[Edit: eighth...., and I think that's a call drop.]

[Edit:] Oh fuckpants. So, I called back and got through to someone who could actually do it. They informed me that there's still an active phone line there, and so couldn't process the move request. Well, no fuck! The previous owners still live there!!! You'd think this would be a fairly common occurrence.

Comments

[phantasm13.livejournal.com]

*HUGS*

Hey you could still have Bell Canada calling you twice a month to ask you why you left Bell.

It took us 11 months to get them to remove us from the list.

I think the last lady who called actually pulled up a file and realized that in 11 months we'd told the same thing every time.

They come fix the phone line outside the house and we'd switch back, and when they'd accuse us that it was inside the house we would then tell them who the landlord had come in and check the lines inside the house and they ran perfectly fine.
They would then tell us that they could only fix the line if they switched back and we would promptly tell them we would switch back the day they called us to tell us the line was fixed and hang up.

So sadly as much as it pains us, we are Rogers customers.

[taffer.livejournal.com]

Bell keeps calling us trying to get our Internet and cell business. Screw off, dudes, we just switched to ExpressVu recently because they gave us a good deal (basically what we had with Rogers at the same price... but with HD everything and a massively superior PVR).

Rogers Wireless sent us a letter thanking us for our loyalty right after we cancelled cable. Suckers, we're bailing as soon as our cell phone contracts are up next fall. $7/month/phone "access fee" my ass.

[chezmax]

All the major providers have an access fee. :P

[taffer.livejournal.com]

That doesn't make it right. :-P

AFAIK Virgin and those Koodo doofuses don't charge it.

[chezmax]

They're not real providers :)