Sep. 10th, 2008
Sep. 10th, 2008 03:33 pm
Bell + Dry Loop DSL Craziness
So, I have dry loop DSL (DSL without phone service) with Bell, and submitted a move order online to tell them I was moving.
They called me back today to confirm, discovered I had dry loop, and told me he couldn't help me and transferred me to someone else to do my move request. Agent 2 told me he couldn't help, and transferred me again.
I'm now being transferred to the fifth agent...
Apparently Dry Loop is still enough of an oddity that no one seems to be able to help me.
[Edit: fifth agent couldn't help, transferred me to sixth agent, sixth agent is now transferring to seventh.]
[Edit: eighth...., and I think that's a call drop.]
[Edit:] Oh fuckpants. So, I called back and got through to someone who could actually do it. They informed me that there's still an active phone line there, and so couldn't process the move request. Well, no fuck! The previous owners still live there!!! You'd think this would be a fairly common occurrence.
They called me back today to confirm, discovered I had dry loop, and told me he couldn't help me and transferred me to someone else to do my move request. Agent 2 told me he couldn't help, and transferred me again.
I'm now being transferred to the fifth agent...
Apparently Dry Loop is still enough of an oddity that no one seems to be able to help me.
[Edit: fifth agent couldn't help, transferred me to sixth agent, sixth agent is now transferring to seventh.]
[Edit: eighth...., and I think that's a call drop.]
[Edit:] Oh fuckpants. So, I called back and got through to someone who could actually do it. They informed me that there's still an active phone line there, and so couldn't process the move request. Well, no fuck! The previous owners still live there!!! You'd think this would be a fairly common occurrence.